
What is emotional intelligence (EQ)? Emotional intelligence (EQ) is defined as the ability to perceive...
Read MoreWhat is emotional intelligence (EQ)? Emotional intelligence (EQ) is defined as the ability to perceive...
Read MoreCustomer experience has become a vital aspect of modern business. As more than $4.6 trillion...
Read MoreImportance of Personalised CX in Fintech Fintech is a dynamic industry. It is one of...
Read MoreAs the healthcare industry in India continues to expand, customer experience is becoming increasingly important....
Read MoreAccording to a recent report by MarketsandMarkets, the global cloud-based contact center market is expected...
Read MoreAccording to a study, 83% of customers are willing to share their data with insurers...
Read MoreWhat is LeadSquared CRM? LeadSquared CRM is a versatile, cloud-based marketing automation and CRM solution...
Read MoreBy Kapture CRM integration with Intalk, you can efficiently follow up on inbound leads, save...
Read MoreCurrent state of CX in Banking The present state of customer service in banking has...
Read MoreThe customer experience (CX) is a game changer for companies across all industries. From airlines...
Read MoreThe Technology has the power to change the way doctors, patients, and third-party support staff...
Read MoreFor the customer experience (CX) industry over the past few years. The industry has grown...
Read MoreYou might have heard that customer interaction insight is critical for every business. But how...
Read MoreCustomer engagement and loyalty are the holy grail. Organisations spend huge sums of money to...
Read MoreA CTI integration is the connection between two different software applications like Salesforce CTI Integration,...
Read MoreHubspot has a calling integration with intalk.io so you can use your existing number for...
Read MoreHave you ever considered how a new-age quality management process can improve your call center...
Read MoreDealing with multi-channel customer inquiries is a considerable challenge for every business. In recent years,...
Read Moresome quick features that intalk.io cloud call center solution can help you in elevating your...
Read MorePredictive Dialer is considered as an essential tool in many industries like Banking, Insurance, Travel,...
Read MoreThe future of outbound dialer software is not just about traditional dialing modes. It's about...
Read MoreIn this article, we will talk about how companies can overcome the challenges of creating...
Read Morecustomer experience (CX) and contact center leaders, industries should already start investing in artificial intelligence...
Read MorePractices For Better Customer Service
Read MoreWith more than 90% of consumers preferring to interact with brands via messaging, AI chatbots...
Read MoreWhatsApp is a messaging app that allows users to chat with their friends, family and...
Read MoreThis is an important and unavoidable question. Cloud call center solutions are all the rage...
Read MoreFor most businesses, attracting and converting leads is a crucial part of day-to-day operations. To...
Read MoreThe contact center industry is always at risk of having unsatisfied customers, owing to spam...
Read MoreBuilding brand loyalty depends on guaranteeing that your customers return to your service. Loyal customers...
Read MoreHow AI can improve the contact centre business Contact centres are at the core of...
Read MoreWhy is contact centre workflow important? The remote work model was believed to be impossible...
Read MoreOne thing that is certain in life is uncertainty. To reduce this uncertainty, people look...
Read MoreCall centre dialer software is a program that connects you to your potential customers through...
Read MoreA contact center solution is essential for businesses where customer service teams need to directly...
Read MoreWhat is an IVR service provider? IVR stands for Interactive Voice Response. It is a...
Read MoreZoho CRM is used by numerous organizations and is the best fit for small businesses. ...
Read MoreThe busiest times for any contact center are here. Every contact center is busy throughout...
Read MoreCustomer experience (CX) is not an event—it’s a process. It is one of the most...
Read Moreintalk.io has been evolving and scaling the customer experience sector. We are not just a...
Read More