January 13, 2021 • 0 Comments
Boost Your Customer Engagement with Multi-Channel Contact Center
Intalk.io has been at the forefront of innovative and effective customer-centric solutions. We help businesses...
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December 16, 2020 • 0 Comments
How the Pandemic has Impacted and Changed the Way Call Centers Work
The year 2020 has been extremely challenging from the business perspective, and it will go...
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December 16, 2020 • 0 Comments
How COVID-19 has Lead to Innovations in the Call Center Industry
While it still may be too early to write about the year that was 2020,...
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December 16, 2020 • 0 Comments
Getting Your Call Center Back To Work After COVID-19 Pandemic
With news of the global markets opening up, various sectors such as collection agencies, call...
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March 21, 2020 • 0 Comments
Features of an Outbound Call Center Solution
An outbound call center solution can prove to be a very beneficial tool for your...
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March 21, 2020 • 0 Comments
Benefits of Computer Telephony Integration
The need for better customer experience is driving most businesses towards better and more innovative...
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March 4, 2020 • 0 Comments
How Call Center Reporting & Analytics can Improve Customer Experience
There are many ways to improve the customer experience of an organization. Keeping customers happy...
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February 15, 2020 • 0 Comments
Salesforce CTI Integration – A Seamless Call Center Integration with Intalk.io
About Salesforce: Salesforce.com, Inc. is an American cloud-based software company headquartered in San Francisco, California....
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February 3, 2020 • 0 Comments
How Can Call Center Solutions Improve Customer Experience?
Closing a deal is just the beginning of a relationship, a great deal of effort...
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February 1, 2020 • 0 Comments
Difference Between Inbound and Outbound Call Center Services
While setting up a call center, a business owner must be clear of the objectives...
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January 23, 2020 • 0 Comments
What is a CRM Call Center software?
Customer service has come a long way from where it was. With the advent of...
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November 29, 2019 • 0 Comments
15 Most Important Call Center Reporting Metrics
“In God we trust; all others must bring data” -William Edwards Dening Contact centers are...
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November 16, 2019 • 0 Comments
Taking Patient Care Beyond the Walls of the Hospital
Technology is revolutionizing the way that hospitals operate today. Patient care has evolved from merely...
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October 14, 2019 • 0 Comments
How an Automated Dialer can Boost your Business
Calling is considered to be one of the most effective ways to generate quality leads....
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October 5, 2019 • 0 Comments
Six Benefits of a Cloud Contact Center
Cloud contact center solutions are becoming very popular due to their low cost, high scalability...
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August 12, 2019 • 0 Comments
How An IVR System Can Benefit Your Business
What do you do when your credit card gets stolen? If your house catches fire...
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July 26, 2019 • 0 Comments
Zoho CRM Integration
Now-a-days people have all the money to buy which ever product that they wish to...
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