Blogs - Customer Interaction Platofrm | Cloud Based Call Center

February 1, 2020 • 0 Comments Difference Between Inbound and Outbound Call Center Services

While setting up a call center, a business owner must be clear of the objectives...

January 23, 2020 • 0 Comments What is a CRM Call Center software?

Customer service has come a long way from where it was. With the advent of...

November 29, 2019 • 0 Comments 15 Most Important Call Center Reporting Metrics

“In God we trust; all others must bring data” -William Edwards Dening Contact centers are...

November 16, 2019 • 0 Comments Taking Patient Care Beyond the Walls of the Hospital

Technology is revolutionizing the way that hospitals operate today. Patient care has evolved from merely...

October 14, 2019 • 0 Comments How an Automated Dialer can Boost your Business

Calling is considered to be one of the most effective ways to generate quality leads....

October 5, 2019 • 0 Comments Six Benefits of a Cloud Contact Center

Cloud contact center solutions are becoming very popular due to their low cost, high scalability...

August 12, 2019 • 0 Comments How An IVR System Can Benefit Your Business

What do you do when your credit card gets stolen? If your house catches fire...

July 26, 2019 • 0 Comments Zoho CRM Integration

Now-a-days people have all the money to buy which ever product that they wish to...