Best Customer Experience | Omnichannel Contact Center Solution

300+ Customers
15+ Countries
12+ Business Verticals

Trusted by Large Companies, SMEs & Startups

Advanced Features for your office and remote teams

Multiple Hosting Models

Choose Cloud, On-Premise or Hybrid

Multi-Channels

Be available on voice and digital channels

Intelligent IVR

Interact through multiple channels & platforms

AI Chatbots

Pre-build bot flows with personalized responses

Advanced Quality Analytics & Reporting

Customize quality process & reporting

Integrated Helpdesk

Track, priortize & resolve issues faster

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Here's What Our Customers Say About Us

Mr. Nadim Navde

Our tech ecosystem is a unique and intalk.io platform integrated seamlessly with our core systems and provided visibility on performance. We were able to reduce our abandoned calls, average wait times & increase the overall efficiency. We recommend the intalk.io platform to all healthcare service providers.

Mr. Nadim Navde

Director - Information Technology, Bahrain Specialist Hospital

Ms. Tanuja Babre

In emotional crisis and emergency, contact centers are crucial. Customers prefer live interaction during such situations. We are glad that we partnered with intalk.io to enable and deliver hepline services for iCALL, TISS (Mental Health Support Helpline). The platform is scalable enough to handle volumes and does intelligently call routing.

Ms. Tanuja Babre

Programme Coordinator, iCALL, Tata Institute of Social Sciences

Mr. Mukhtar Ansari

intalk.io helps us independently handle customer queries across our 12 brands. It seamlessly integrated into our existing CRM & provides exceptional monitoring and reporting capabilities. We have witnessed approx. 29% growth in productivity after deploying intalk.io