Call Center Software for Hospitals - Intalk.io

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    • Our Client - Lokmanya Hospitals
    • Our Client - Bahrain Specialist Hospital
    • Our Client - HDFC
    • Our Client - Airtel
    • Our Client - rebelfoods
    • Our Client - Swipe
    • Our Client - DHL

    Generating leads is in the healthcare industry is not an easy task. Buying medicines, medical services or equipment requires trust at the end of the buyer, which can only be won with consistent advertising, marketing and impeccable customer service. Conventional ways of generating leads have not proven to be quite successful. With the advent of new technologies, businesses are now changing strategies on their approach towards business development.

    How can Intalk.io help?

    Lead Generation

    Automated Broadcast

    Capture the immediate attention of your audience by sending pre-recorded messages and voice notifications to numerous recipients at once through voice and SMS

    Chatbot Integration

    An AI-powered chatbot that will be the perfect assistant to your website. Generate leads even in the absence of your agents

    Predictive dialing

    Eliminate manual dialing; make multiple calls at one time and reach out to maximum leads in minimum time

    Order Fulfillment

    Intelligent IVR - Intalk.io

    Sticky Agent

    Intalk.io connects your customers to the same agent each time they call, so that they feel comfortable and connected during each conversation.

    CTI Pop-Ups

    Intalk.io makes available all the information of your customers easily, to ensure that you never feel out of place when you interact with your customers.

    Multi-Channel Patient Interaction - Intalk.io

    Multi-channel Interaction

    Intalk.io provides a single interface for your agents to allow them to respond to customers on voice, SMS, social media and emails.

    Empower your Team - Intalk.io

    Having Limited Resources?

    Intelligent IVR – Intalk.io routes calls to your agents only if it deserves their attention. With the help of automation and self-service, Intalk.io resolves trivial customer queries effectively on its own.
    Chatbot integration – Helps you give a 24/7 online presence and a more professional look.

    Understanding customer behavior and trends

    Intalk.io helps you understand your customers’ experience after every interaction. Customer satisfaction surveys that will help your business realize the behavior and expectations of your customers in a more holistic way.

    Our Success Stories

    60+

    Years Of Management
    Team Experience

    20+

    Countries
    Catered To

    400+

    Deployments

    12+

    Business Verticals

    1 Million+

    Interactions
    Handled / Day

    Our Recognitions in the CX Arena

    ChannelWorld Premier 100 Awards & Symposium 2017

    Honorable Mention at CIOReviewIndia, June 2019

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