Call Center Software for Telecom Services - Intalk.io

Intalk.io
Call Center Software for Telecom

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  • Our Client - Lokmanya Hospitals
  • Our Client - Bahrain Specialist Hospital
  • Our Client - HDFC
  • Our Client - Airtel
  • Our Client - rebelfoods
  • Our Client - Swipe
  • Our Client - DHL

The Telecom Vertical is always on the lookout for technological solutions which help Increase conversions, reduce churn and take advantage of cross-selling and up-sell opportunities.

Common Challenges

  • Large customer interaction volumes
  • Inefficient calling processes & campaigns
  • Inconsistent Customer Experience between multiple channels

To handle the huge customer volumes for this industry vertical, Intalk.io offers dynamic process automation capabilities. Furthermore, the unification of multiple customer interaction channels by our Customer Interaction Management System allows businesses within this industry to deliver consistent customer experience across all engagement channels. Our Real-time reporting feature enables swift campaign management, which leads to highly productive customer engagement protocols.

Our Success Stories

60+

Years Of Management
Team Experience

20+

Countries
Catered To

400+

Deployments

12+

Business Verticals

1 Million+

Interactions
Handled / Day

Our Recognitions in the CX Arena

ChannelWorld Premier 100 Awards & Symposium 2017

Honorable Mention at CIOReviewIndia, June 2019

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