The Telecom Vertical is always on the lookout for technological solutions which help Increase conversions, reduce churn and take advantage of cross-selling and up-sell opportunities.
- Large customer interaction volumes
- Inefficient calling processes & campaigns
- Inconsistent Customer Experience between multiple channels
To handle the huge customer volumes for this industry vertical, Intalk.io offers dynamic process automation capabilities. Furthermore, the unification of multiple customer interaction channels by our Customer Interaction Management System allows businesses within this industry to deliver consistent customer experience across all engagement channels. Our Real-time reporting feature enables swift campaign management, which leads to highly productive customer engagement protocols.
Our Success Stories
Years Of Management
Handled / Day
Our Recognitions in the CX Arena
ChannelWorld Premier 100 Awards & Symposium 2017
Honorable Mention at CIOReviewIndia, June 2019