Simplifying Customer Connections and
Intalk.io helps you enhance customer acquisition, customer retention, increases revenue and recovery rates with an intelligent, powerful auto dialer solution.
Simplify Collection Processes And Increase Debt Collections By 300%
A Powerful Auto Dialer
That helps you immediately increase your promise-to-pay rates
Supercharge your outbound calling using Intalk.io Dialer Software for NBFCs. Automate outbound calls, improve customer engagement & maximize agent productivity.
- Dynamic Dialing Mode as per the business process
- Data Collection Management
- Automatic Callback Management
- Dynamic Script Management
- Promise to pay Management
Automatic payment Reminder & Broadcaster
- Send reminders to customers of their upcoming payments
- Broadcast your services to your potential clients
Intalk.io captures the immediate attention of your audience by sending pre-recorded messages, voice recordings and Broadcast messages to numerous recipients at once via all the communication channels:
Mobile App. – Your Agents’ Best Friend
Get Your Mobile Contact Center Solution Instantly
to run your business without letting your work suffer.
Effortless conversations on the go. Intalk.io’s mobile application will make sure that you are always connected to your customers, no matter where you are.
Intalk.io provides supervisors with the following features:
Intalk.io empowers your agents and boosts their productivity by eliminating wasted time on manual calls or in between calls, and allowing agents to spend more time on live, meaningful calls.
IVR – Automatic Call Distributor
Boost customer satisfaction by eliminating long call queues with Smart IVR Attend high call volumes with minimum resources. It can recognize & differentiate calls, facilitate the caller experience with ‘expected wait time’ and efficiently solve trivial queries without routing the call to a live agent.
Seamless CRM Integrations
Intalk.io seamlessly integrates with various solutions to provide additional features and to create a better experience for your agents as well as your customers.
Intalk.io is available in
CLOUD-BASED AS WELL AS ON-PREMISE MODELS.
The Intalk.io cloud model offers the same amount of features and functionalities without having the inconvenience of installing additional hardware from your end. Intalk.io offers flexible scalability by allowing you to add and withdraw licenses according to your business requirements.
If you are an enterprise or a large-scale BPO, and looking for complete control over your solution, then Intalk.io can be indigenously deployed in your office premises with the availability of industry-standard hardware. Research says that on-premise deployments contribute to a lower TCO and a better ROI within a 3-year time span.
“We were looking for a Dialer that can help us increase the debt recovery and can integrate seamlessly with our inhouse collection software. Intalk.io has helped us achieve our collection goals and acquire more processes. Their Mobile app-based dialer has come very handy for our WFH needs. Their support and professional services response times are good and help us onboard clients fast and achieve a speedy go to market. Agami Tech and its product Intalk.io is highly recommended.”
Mr. Biswaranjan Satpathy
Managing Director at Secure Debt LLP
“We were looking for a solution that could be seamlessly integrated with our backend softwares. Our business model requires getting clients onboard on the fast track. Intalk.io empowered our agents with a single-screen interface for multiple tasks which subsequently helped us provide a seamless experience for all our customers. Intalk.io is a highly efficient and customer-oriented solution and we recommend it for all contact center requirements.”
Mr. Suraj Sarda
Chief Accounts & Finance Officer at Astute Group
Increase Agent Efficiency with Artificial Intelligence. Create an unforgettable personalized experience for all your customers.
- Provides 24/7 assistance
- Instantly resolves FAQ’s
- Reduces dependence on Customer Support
Intelligent Reporting and Analytics
Run successful campaigns – Graphs, Reports and Analytics for managers to make smarter, data-driven decisions.
Dynamic Campaign Management
An outbound dialer that helps you manage and execute multiple outbound campaigns at the same time. Get real-time information on all ongoing campaigns and modify all operations to achieve maximum results.
Intelligent Prompts (CTI Pop-Ups)
Get information on the debtors while making calls. Intalk.io prompts important information such as:
- Creditor Name and Information
- How much money is owed
- Address details
- Year of loan
- Details of previous conversations
- Other Dynamic Data Display
Security at its Best!
We have designed Intalk.io in such a way that all your customer data is perfectly safe. Intalk.io is compliant to PCI DSS and all other major security standards. Make sure that there isn’t any protocol breach and only authorized personnel is allowed to access the sensitive information of your customers.
Intalk.io is a multi-channel cloud contact center solution for NBFCs that significantly boosts agent productivity to help you deliver an exceptional customer experience. Intalk.io is specifically designed to provide a bird-eye view of all customer interactions and operations by empowering the management with accurate and comprehensive reporting and analytics. Our team has over 60 years of experience in the customer experience management space.
Our Success Stories
Years Of Management
Handled / Day
Our Recognitions in the CX Arena
ChannelWorld Premier 100 Awards & Symposium 2017
Honorable Mention at CIOReviewIndia, June 2019