Performance analytics
  • Break All Barriers – Connect Seamlessly With

    An Omnichannel Customer Interaction Platform

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  • Seamless Integrations Easily Integrates Into Your Existing CRM & Mobile Application

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  • Mobile Application – Your Agents’ Best Friend

    Empower Your Agents to Make Calls and Handle Customer Queries On-The-Go

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  • COVID-19
    Ensure Business Continuity!

    Cloud-Based Call Center Solution
    for Home-Based Call Center Agents
    We are here to support you and your business

    Schedule Your Demo Now

  • Our Client - rebelfoods
  • Our Client - 5nance
  • Our Client - ACKO
  • Our Client - Ageon Life Insurance
  • Our Client - Airtel
  • Our Client - ANANDRATHI
  • Our Client - CENTRUM
  • Our Client - ClickSoftware
  • Our Client - CupidKnot
  • Our Client - DCBBank
  • Our Client - DHL
  • Our Client - DiscountedFlats
  • Our Client - Edelweiss Tokio Life
  • Our Client - Frank Ross Pharmacy
  • Our Client - Ganesha Speaks
  • Our Client - Kale Logistics
  • Our Client - KRChoksey
  • Our Client - LKP
  • Our Client - MarketsAndMarkets
  • Our Client - Nucleusfinancials
  • Our Client - Pratham
  • Our Client - Radius
  • Our Client - Rubique
  • Our Client - Swipe
  • Our Client - TeamLease
  • Our Client - Telemart
  • Our Client - Unicommerce
  • Our Client - Webaroo
  • Our Client - girnarSOFT
  • Our Client - faasos
  • Our Client - Motilal Oswal

Empower your Workforce

Provide a Touch of Personalized Customer Experience is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow.

Our Success Stories


Years Of Management
Team Experience


Catered To




Business Verticals

1 Million+

Handled / Day

How Helps Improve Customer Satisfaction, Boosts ROI and Increases The FCR Rate, Across All Sectors and Departments

Customer Experience

If you have CX on your mind, then this solution is for you! ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow.

Customer Experience -
Small Scale Enterprises -

Small-Scale Enterprises

If you want to make it big, you need to have the right tools! A cloud contact center software solution that helps steer your brand in the right direction by providing exceptional customer experience, and gives you an edge over your competition by maximizing your qualified leads.

Business Development

Amplify the productivity of your sales team by focusing on the right leads. A cloud based call center software solution that empowers your team with the tools necessary to get maximum conversions. Equipped with the right tools, it becomes easier for your team to focus on the task at hand and execute them without any hurdles.

Business Development -
Marketing -


Administer your marketing decisions like never before! In today’s day and age, data is the new oil, however, you need the right tools to gain deep insights on customer trends and behavior by analyzing customer interaction data, call recordings and other intelligent analytics with the help of call center management software.

Our Recognitions in the CX Arena

ChannelWorld Premier 100 Awards & Symposium 2017

Honorable Mention at CIOReviewIndia, June 2019

Multiple Requirements → One Solution is available in On-Premise as Well as Cloud-Based Models.

  • On-Premise Solutions

    On-Premise Solution

    If you are an enterprise or a large-scale BPO, and looking for complete control over your solution, then can be indigenously deployed in your office premises with the availability of industry-standard hardware. Research says that on-premise deployments contribute to a lower TCO and a better ROI within a 3-year time span.

    Get a Demo

  • Cloud Solutions

    Cloud Solutions’s cloud based call center software solution offering is beneficial for customers who are looking for a quick startup and those who aim to focus on their core business ideas without having the hassles of managing the contact center solution from an IT/Admin perspective. We provide an entire solution along with telephony options. The cloud model offers the same amount of features and functionalities without having the inconvenience of installing additional hardware from your end. It provides consistent uptimes along with undisrupted availability and has been deployed at various leading data centers. A cloud contact center software model that offers flexible scalability by allowing you to add and withdraw licenses according to your business requirements. is a one stop call center software solution for your business needs.

    Get a Demo

  • 54% Of Customers Prefer Social Messaging Channels For Care Over Phone Or Email


  • The average response time for companies on Twitter is one day, seven hours, and 12 minutes. Yet, 64% of customers on Twitter expect a response from companies within one hour.


  • The average response time for companies on Facebook is 1 day, 3 hours, and 47 minutes. Yet, 85% of customers on Facebook expect a response from companies within six hours.


Our Clients Say

  • Client Story -
    “Ever since deploying Customer Support Solution, our customer engagement and retention rates have constantly been on the rise! From a customer’s perspective, the overall experience has been phenomenal. We look forward to doing many more projects with”
    Mr. Ashish Gopal Saxena
    Chief Technology Officer at UGRO Capital Ltd
  • Client Story -
    “We were looking for a solution that could be seamlessly integrated with our backend softwares. Our business model requires getting clients onboard on the fast track. empowered our agents with a single-screen interface for multiple tasks which subsequently helped us provide a seamless experience for all our customers. is a highly efficient and customer-oriented solution and we recommend it for all contact center requirements.”
    Mr. Suraj Sarda
    Chief Accounts & Finance Officer at Astute Group
  • Client Story -
    “We couldn’t have found a better contact center solution to help us independently handle all the customer queries across all our 12 brands. seamlessly integrated into our existing CRM, making available all the details of the telephony in our CRM itself and providing us with exceptional reporting and monitoring abilities. We have witnessed a tremendous growth in productivity - around 29% - after employing as our contact center solution. I would personally recommend for all businesses that would like to enhance their customer experience..”
    Mr. Mukhtar Ansari
    Associate Vice President - Information Technology & Infrastructure - Rebel Foods
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