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THE BRANDS YOU TRUST,
TRUST US FOR THEIR CUSTOMER EXPERIENCE TECHNOLOGY
Mukhtar Ansari
We couldn’t had found a better contact center solution to help us independently handle customer queries across all our 12 brands. intalk.io seamlessly integrated with our CRM, making all telephony data inside our CRM & providing us with exceptional reporting and monitoring capabilities. We have witnessed 29% growth in productivity after implementing intalk.io.
Mukhtar Ansari
Vice President - Information Technologies & Infrastructure Rebel Foods
Mr. Ashish Gopal Saxena
Ever since deploying Intalk.io Customer Support Solution, our customer engagement and retention rates have constantly been on the rise! From a customer’s perspective, the overall experience has been phenomenal. We look forward to doing many more projects with Intalk.io.
Mr. Ashish Gopal Saxena
Chief Technology Officer at UGRO Capital Ltd
Mr. Suraj Sarda
We were looking for a solution that could be seamlessly integrated with our backend softwares. Our business model requires getting clients onboard on the fast track. Intalk.io empowered our agents with a single-screen interface for multiple tasks which subsequently helped us provide a seamless experience for all our customers. Intalk.io is a highly efficient and customer-oriented solution and we recommend it for all contact center requirements.
Mr. Suraj Sarda
Chief Accounts & Finance Officer at Astute Group
WE DELIVER SOLUTIONS TO HELP YOU
BUILD BETTER CUSTOMER EXPERIENCES
Voice Stream
Handle high-quality voice interactions at scale
BOT AI
Automate conversations with human-like responses
Predictive Dialer
Increase connect rates and agent productivity
Messaging APIs
Connect with customers across every channel
FLOW AI
Automate journeys with intelligent workflows
Integrated Helpdesk
Manage, track and resolve tickets faster
Engagement Hub
Unify all customer interactions
in one place
INSIGHT AI
Turn conversations into actionable insights
Agent Mobile App
Empower agents to work from anywhere
Multichannel
Deliver seamless experiences across platforms
Multiple Hosting Models
Deploy on cloud, on-premise or hybrid
Secured & Compliant
Ensure enterprise-grade security
and compliance
A PLATFORM THAT GROWS WITH YOU
ADAPTABLE
For large companies,
SMEs and startups
INTEROPERABLE
Integrates seamlessly with
client tech ecosystem
SCALABLE
Easy to rampup and can
handle interaction volumes
