Intalk.io
Cloud Based
Call Center Solution
for Home-Based
Call Center Agents

Get in Touch

  • Our Client - HDFC
  • Our Client - Airtel
  • Our Client - rebelfoods
  • Our Client - Swipe
  • Our Client - DHL

No Hardware. No Software. No Cap-Ex.

Taking Customer Support Beyond The Walls Of Your Office Premises.

Your first reaction may be to Panic, But Don’t!

Intalk.io Home Based Call Center Solution helps to improve your customer services and agent productivity with it’s virtual, powerful, easy to use, cloud based solution.

Features of Intalk.io Home Based Call Center Solution:

Cloud-based Solution

Multi-Channel Interaction Handling

Real-time Monitoring

Advanced Automated Dialer

Sticky Agents

Mobile Agent

Historic Report and Real-time dashboard

Customer SAtisfaction Rating

Call Disposition Codes

Automated Broadcast

WebRTC based Telephony

Dynamic Campaign Management

Intalk.io Contact Center’s flexible architecture makes home-based agents cost-effective, time saving and result oriented for your business.

Our Success Stories

60+

Years Of Management
Team Experience

20+

Countries
Catered To

400+

Deployments

12+

Business Verticals

1 Million+

Interactions
Handled / Day

Benefits of Intalk.io Home Based
Call Center Solution

  1. Intalk.io’s cloud based contact center solution will make sure that you are always connected to your customers via call, email, social media or chat sessions, no matter where you are.
  2. Agents and supervisors can be just as productive as if they were all working at the same location.
  3. Intalk.io’s comprehensive dashboard of monitoring and reporting helps you get reports of all the conversations that you have with customers on different channels of engagements such as voice, email, SMS, and Social Media. A well-presented dashboard to help you have a quick analysis of all the vital business operations. Intalk.io allows you to view the details of callers that are lined up in the queue and helps you keep a tab on all the activities of your agents.

Empower your Team!

Intalk.io virtual call center solution can easily integrated in your eisting CRM or Helpdesk ticketing system allowing agents to provide more personal and productive support. Since it’s cloud-based, agents can simply log into the web-based application to begin taking customer calls, emails or chat sessions, anywhere in the world – they just need internet, login credentials and headphones. For teams looking for virtual call center solutions, Intalk.io helps agents resolve issues faster and improve customer support operations, and deliver better customer experiences.

Contact Center Solution for Small Scale Enterprises - Intalk.io

Seamless CRM Integrations

Intalk.io seamlessly integrates with various solutions to provide additional features and to create a better experience for your agents as well as your customers.

ChatBot Integration

Increase Agent Efficiency with Artificial Intelligence. Create an unforgettable personalized experience for all your customers.

Provide a Touch of Personalized Customer Experience

Intalk.io is a Multi-Channel Contact Center Solution equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform.

Never feel out of place:

The Intalk.io virtual call center solution makes available all the information of your customers easily to ensure that you never feel out of place when you interact with your customers.

Our Recognitions in the CX Arena

ChannelWorld Premier 100 Awards & Symposium 2017

Honorable Mention at CIOReviewIndia, June 2019

WhatsApp chat