Your Customers Are Your Business

      +  60  =  62

    • 82% of consumers visit review sites because they want to purchase a service or a product.

      -RevLocal

    • 70% of consumers need to read at least four reviews before they can trust a business.

      -Brightlocal

    How can Intalk.io help?

    Immediate Responses

    Web Callback – Intalk.io will give your customers an immediate callback if they raise a request on your website
    Multi channel interaction – Intalk.io provides a single interface for your agents to allow them to respond to customers on voice, SMS, social media and emails

    Multi-Channel Patient Interaction - Intalk.io

    Friendlier Conversations

    Sticky Agent – Intalk.io connects your customers to the same agent each time they call, so that they feel comfortable and connected during each conversation.
    CTI pop ups – Intalk.io makes available all the information of your customers easily, to ensure that you never feel out of place when you interact with your customers.

    Quick Resolution

    CRM Integrations – Integrate intalk.io with your existing CRMs and experience an effortless calling experience; resolve all customer queries quickly!
    CTI pop-ups – Don’t waste your time searching customer information! Intalk.io displays all the information of your customers to your agents before they get in conversation with them.

    Agent productivity not upto the mark?

    Reporting and analytics – Monitor your agents on a real-time basis and give them pointers that would help them improve, record the conversations of your agents analyze the quality of the calls.
    Agent productivity reports – Get a detailed report of your agents’ performance and know where your agents stand.

    Having Limited Resources?

    Intelligent IVR – Intalk.io routes calls to your agents only if it deserves their attention. With the help of automation and self service, Intalk.io resolves trivial customer queries effectively on its own.

    Empower your Team - Intalk.io

    Providing 24/7 Support a problem?

    Intalk.io’s mobile app will ensure that your agents are in contact with your customers no matter where they are. Interact with your customers on-field or at the comfort of your homes.

    • Our Client - Unicommerce
    • Our Client - Webaroo
    • Our Client - Telemart
    • Our Client - Swipe
    • Our Client - TeamLease
    • Our Client - Rubique
    • Our Client - Radius
    • Our Client - Pratham
    • Our Client - Nucleusfinancials
    • Our Client - Motilal Oswal
    • Our Client - MarketsAndMarkets
    • Our Client - KRChoksey
    • Our Client - LKP
    • Our Client - Kale Logistics
    • Our Client - Gupshup
    • Our Client - HDFC
    • Our Client - Ganesha Speaks
    • Our Client - Edelweiss Tokio Life
    • Our Client - Frank Ross Pharmacy
    • Our Client - DiscountedFlats
    • Our Client - DHL
    • Our Client - DCBBank
    • Our Client - CupidKnot
    • Our Client - ClickSoftware
    • Our Client - CENTRUM
    • Our Client - ANANDRATHI
    • Our Client - Airtel
    • Our Client - Ageon Life Insurance
    • Our Client - ACKO
    • Our Client - 5nance
    • Our Client - faasos
    • Our Client - girnarSOFT
    • Our Client - rebelfoods

    Our Success Stories

    60+

    Years Of Management
    Team Experience

    20+

    Countries
    Catered To

    400+

    Deployments

    12+

    Business Verticals

    1 Million+

    Interactions
    Handled / Day

    Our Recognitions in the CX Arena

    ChannelWorld Premier 100 Awards & Symposium 2017

    Honorable Mention at CIOReviewIndia, June 2019

    WhatsApp chat